Terms and conditions

GENERAL TERMS

1. This site is owned by "Lightmotiff"

2. All content on the site of Lightmotiff.com - photos, images and texts are subject to copyright of S.A.R.A.S Ltd.

3. Copying and reproduction of works published on this site is strictly prohibited.

4. We guarantee that all personal information you provide using our site is protected.

5. Lightmotiff.com grants you access to and ability to use the information on the site for personal purposes, but does not grant you the right to record or copy it.

6. The use of texts, photos and publications from Lightmotiff.com in print and online editions is allowed only by quoting a source Lightmotiff.com, and for online editions it is mandatory to place a link to our site.

7. "Lightmotiff" reserves the right to change prices without notice.

8. Ordered products that are not available may take extra time to manufacture.

9. The acceptance of these General Terms and Conditions is a mandatory condition for the delivery of the ordered goods.

10. In case of incorrect or incomplete filling in of the personal data and impossibility to contact you by phone, the order will be considered invalid and will be canceled.

GENERAL REGULATION ON THE PROTECTION OF PERSONAL DATA

1. What personal data do we have?

When you shop on our lightmotiff.com website, you provide the following personal information:

- Personal name, surname and surname

- Location and delivery number

- E-mail address

- Phone number

2. What do we use your personal data for?

Your personal data is processed only by S.A.R.A.S Ltd., without being provided to third parties, for sending notification letters or current promotions.

The data you provide to us is used only for the preparation and sending by Speedy Courier Company of products purchased from our online store.

3. For how long is your personal data stored?

When purchasing a product from our online store, your personal data is stored for three years after the date of the last purchase, after which the personal data is deleted automatically.

4. How can you withdraw your consent to the processing of personal data?

You can request your request by e-mail at [email protected]

If you agree to S.A.R.A.S Ltd. to process your personal data for the above needs and conditions, accept the General Terms and Conditions before completing your order

PROTECTION OF PERSONAL DATA

Lightmotiff.com guarantees that it does not share your personal data with third parties in any way. The personal information provided is used solely for the purpose of delivery or at your request to issue an invoice.
Lightmotiff.com is owned by S.A.R.A.S Ltd. with data:
UIC 205874977, Sofia, Str. Yuri Venelin №23, tel .: 0895 462 868

RIGHT OF RETURN, COMPLAINTS, REPLACEMENT OF GOODS AND WARRANTY

Online store lightmotiff.com assures its customers that according to Art. 55, para 1 of the Consumer Protection Act, have the right to refuse / or replace goods received by them within 14 (fourteen) working days from the date of receipt of the goods ONLY provided that the product is:

- in its original form and quality characteristics, with preserved original packaging and label, not considered damaged packaging, the integrity of which has been damaged in a way that only allows its separation from the goods

- no traces of use (breakage, scratches, breakage or other damage), and no other damage caused by improper use.

- accompanied by the original documents issued by S.A.R.A.S EOOD (invoice, receipt, etc.) received together with the order.

Request for return of goods is submitted in writing in free format / text to the e-mail address provided by Lightmotiff.com for a period not exceeding 14 working days from the date of acceptance of delivery, and MUST be specified personal bank customer's account to which the amount paid by the customer for the goods will be refunded!

Amounts on claims are refunded ONLY by bank transfer upon receipt of the returned product / item and after confirmation of the requested claim.

The warranty of all models from S.A.R.A.S EOOD is 12 months, and does not include lighting elements - cable, light bulbs, which are not part of the production of S.A.R.A.S EOOD. The warranty of electrical elements is provided by their manufacturer.

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